Sales Policy & Returns
Due to the obvious consumable nature of video and print media, refunds are not possible for products that have been opened, viewed or are in less than new condition. Video products that are unopened, in new condition may be returned within 15 days of receipt. All returns may be subject to a 15% restocking fee and proof of purchase may be required.
Because of the delicate nature of optical discs, we urge you to provide adequate care and protection to your discs. If a title is damaged, altered or lost, replacement may not be possible. We request that all claims for defective titles be made within 15 business days of receipt by the original purchaser to be considered for replacement. Proof of purchase may be required.